Privacy Policy

1. Overview

next circ ("we", "us", "our") operates a basketball coaching directory and related services, including search, browse, news, jobs, and subscription features. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices available to you.

2. Information We Collect

Depending on how you use the Service, we may collect:

• Account information: First name, last name, email address, password (stored as a secure hash), role or organization details, and optional profile fields.
• Subscription and billing information: Subscription status, Stripe customer ID, and billing history metadata. Payment card details are processed by Stripe and are not stored on our servers.
• Security and device information: Hashed device identifiers, IP address, browser or user-agent data, and verification codes used for email verification, password reset, and new-device login protection.
• Usage and audit information: Actions such as sign-in, registration, subscription changes, admin activity, and directory access events may be logged for security, support, and operational purposes.
• Communications: Information you submit through contact, feedback, or business inquiry forms, including your name, email address, subject, and message content.
• Analytics information: Page views, clicks, session recordings, device type, browser type, approximate location, and similar usage data collected through analytics tools described below.
• Cookie and local storage data: Session cookies and locally stored preferences such as cookie consent status.

3. How We Use Your Information

• To create and manage your account and authenticate your access to the Service.
• To provide directory search, browse, download, change history, news, jobs, email templates, and other product features.
• To process subscriptions and payments through Stripe.
• To send transactional emails such as verification codes, password reset messages, service notifications, and subscription-related communications.
• To detect suspicious activity, prevent account sharing, and protect the security of the Service.
• To respond to support requests, feedback, and business inquiries.
• To analyze site usage, improve performance, and understand how visitors and subscribers use the Service.
• To comply with legal obligations and enforce our Terms of Service.

4. Analytics & Tracking Technologies

We use analytics tools to understand how the Service is used and to improve the user experience. These tools may place cookies or similar technologies in your browser and collect information about your interactions with the site.

• Google Analytics: Helps us measure traffic, page performance, and general usage patterns.
• Microsoft Clarity: Helps us analyze user behavior through session recordings, heatmaps, and interaction data.

We do not use these tools for third-party advertising or to sell your personal information. Analytics providers may process data according to their own privacy policies.

5. Data Sharing

We do not sell, rent, or trade your personal information. We share information only with service providers and parties that help us operate the Service, including:

• Stripe: Payment processing and subscription management.
• SendGrid: Transactional and notification email delivery.
• Google Analytics: Website analytics and performance measurement.
• Microsoft Clarity: Session analytics and product improvement insights.
• Infrastructure providers: Hosting, database, and related operational services used to run the Service.
• Legal and safety purposes: When required by law, regulation, legal process, or to protect our rights, users, or the public.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect your information, including password hashing, encrypted sessions, HTTPS transmission, and access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, enforce our agreements, and maintain security logs. When information is no longer needed, we take reasonable steps to delete or anonymize it.

8. Your Rights & Choices

• You may update profile information from your account settings.
• You may cancel your subscription from your profile page.
• You may unsubscribe from notification emails using the unsubscribe link included in those emails.
• You may request account deletion or privacy-related assistance by contacting us.
• You may control cookies through your browser settings. Disabling cookies may affect sign-in and site functionality.
• Depending on your location, you may have additional rights regarding access, correction, or deletion of personal data.

9. Cookies & Local Storage

We use the following types of cookies and similar technologies:

• Essential cookies: Used to maintain your login session and operate core site features.
• Preference storage: We may store your cookie notice preference in local storage.
• Analytics cookies: Used by Google Analytics and Microsoft Clarity to understand site usage and improve the Service.

By continuing to use the Service and accepting our cookie notice, you consent to the use of essential and analytics technologies as described in this policy.

10. Third-Party Links

The Service may contain links to third-party websites, job postings, articles, payment pages, or external application flows. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of the Service after changes become effective constitutes acceptance of the updated policy.

12. Contact

If you have questions about this Privacy Policy or our data practices, please contact us.